Humour in the Workplace

The Humour in the Workplace presentation is very enjoyable and energizing. This skill-based program helps participants to communicate more effectively, add more fun activities in their lives and improve how they manage their reactions in tense situations. The Humour in the Workplace program builds enthusiasm and rapport at the conference. The Humour program is presented as a 2-3 hour seminar or as a 75 minute speech. More

Optimal Stress for Optimal Performance

The Optimal Stress for Optimal Performance program has achieved long-term results helping individuals to measurably improve health and
well-being. The Optimal Stress program is based on the research of Canadian stress pioneer Dr. Hans Selye. The program helps individuals to make small but effective lifestyle changes which help them to improve how they handle stress at work and at home. At a conference the Optimal Stress program is presented as a 2-3 hour workshop, or as a
60 minute speech. More

Dealing with Difficult People

Leslie have presented the Dealing with Difficult People workshop for over 15 years. The training is often presented in a 2-3 hour format. The program offers participants easy to learn communication skills which help them to build rapport, resolve differences and work well with others. More

Exceptional Customer Service

Companies that provide exceptional customer service stand out from their competition. Their employees communicate well with customers and co-workers and increase customer loyalty.

The Exceptional Customer Service seminar helps participants to identify how successful companies attract and retain customers. The seminar teaches participants how to improve listening skills and provide consistent customer satisfaction. More

Communicate for Success

The Communicate for Success seminar teaches participants how to speak clearly and listen well. The seminar will help participants deal with complaints, solve problems quickly, define achievable goals and use an appealing tone of voice. The skills taught are powerful and the presentation is practical and enjoyable. More

Presenter

Leslie Rose has been a trainer for over 25 years. His programs have been measured for long-term results and are consistently well received. Organizations that he has presented for include the Independent Insurance Brokers of Alberta, Canadian Association of Optometrists, B.C. Society Laboratory Science, Denturists Associations of Ontario, Hydro One, Bombardier, Government of Ontario and Sony.

For 10 years he was the Director of Training for the Canadian Institute of Stress. He has worked with recovering alcoholics at the Donwood Foundation in Toronto.